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Home / Shipping & Return
MYKILOS SHIPPING RETURN BANNER scaled

Shipping & Return

Shipping destinations

All orders are being packed and shipped from our warehouse in Berlin, Germany, to most of Europe and part of the world. 

We apologise if your country is not listed. In this case please send a specific request to order@mykilos.com and we will try to tailor a solution for you. 
Please note that for this service extra costs may occur.



Shipping costs

All shipping costs for each destinated country are calculated upon checkout or on each product page. Shipping inside Germany is free of charge.
For shipping outside the EU, the German VAT is not applicable. Once you register at our shop, the German VAT will be deducted. After the export (price excluding the German VAT), the VAT of the recipient country is to be paid. Please contact your local customs authority for detailed information about the import regulations for your country.



Shipping times | Accessories*

RegionDelivery time
Germany3-5 days
EU member states5-7 days
Europe (Non-EU)6-10 days
Americas7-14 days
Rest of the worldShipping N/A


*Unless stated otherwise in the product page



Shipping times | Furniture*


RegionDelivery time
Germany1-3 Weeks
EU member states3-6 weeks
Europe (Non-EU)On request 
AmericasShipping N/A
Rest of the worldShipping N/A


*Unless stated otherwise in the product page




Important notice

We do our best to deliver as fast and as reliable as possible, however, it might happen that a shipment is being delayed due to carrier issues or holiday times. If you experience such an event you can contact us order@mykilos.com



General instructions for ALL returns

In the case of a cancellation, the costs of the return shipment are to be carried by the buyer. In order to return your order please follow the instructions stated in the return form which is enclosed in your package or available for download here:


RETURN FORM



For further information regarding returns please refer to our Terms & Conditions.

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