A. Terms and conditions

1. Scope, object of the contract, definitions

a) For the business relationship between My Kilos GmbH, Leipziger Strasse 65, 10117 Berlin, hereinafter referred to as the "supplier", and the customer (hereinafter also referred to as "buyer"), the following Terms and Conditions shall apply in their version valid at the time of the order.

b) These terms and conditions apply exclusively to the sale of furniture and home accessories on the website www.mykilos.com (hereinafter "website").

c) Customers are consumers within the meaning of section 13 of the German Civil Code (BGB), i.e. natural persons who conclude the respective legal transaction for a purpose which cannot be attributed predominantly to either their commercial or self-employed occupation. In other cases, the customers are entrepreneurs according to § 14 BGB

2.The conclusion of a contract and order process:

a) The presentation of the products on the website does not constitute a legally binding offer, but a request for the placing of an order. All offers are valid as long as stocks last unless otherwise stated. Errors and omissions are expected.

b) The customer can select products from the assortment of the supplier and collect them via the "Add to Cart" button in a so-called ordering system shopping cart. Via the button "pay purchase", he makes a binding request for the purchase of the products in the shopping cart. Before sending the order, the customer can change and view the data at any time.

c) The supplier then sends the customer an automatic acknowledgement of receipt by e-mail, in which the order of the customer is listed again (order confirmation). The automatic acknowledgement of receipt merely documents that the customer's order has been received by the supplier and does not constitute acceptance of the order. The transmission of account data by email for the purpose of payment via prepayment is not a declaration of acceptance by the supplier. The purchase contract only comes into existence when the supplier sends the ordered product to the customer and confirms the dispatch to the customer with a second e-mail (confirmation of shipment).

3. Retention of title

The delivered goods remain the property of the supplier until they have been paid in full.

4. Prices, Shipping charges

a) All prices that are stated on the website of the supplier include the applicable statutory value added tax.

b) The shipping costs are paid by the supplier.

5.Terms of payment

a)  The payment is made by the, on the website, indicated means of payment.

b)  Payment of the purchase price is due 14 days after receipt of the invoice. If the payment is due according to the calendar, the buyer is already in default of payment by non-compliance with the payment date. If prepayment has been agreed on, the payment is due immediately afer conclusion of the contract.

6. Defect warranty, guarantee:

a)  The statutory right of the defect shall apply.

b)  There is a warranty for the goods supplied by the supplier only if this has been expressly stated in the order confrmaton of the respectve items.

7. Liability: The statutory right of liability applies.

8. Privacy:

a) The provider processes personal data of the customer according to the legal requirements. Personal data (such as name, e-mail address, address, payment data) provided for the purpose of ordering goods are used by the supplier to fulfil and process the contract. These data are treated confidentially and are not passed on to third parties who are not involved in the ordering, delivery and payment process.

b) The customer is entitled, on request, to receive information free of charge about his personal data stored by the supplier. In addition, he has the right to correct incorrect data, block and delete his personal data, in so far as no statutory retention is required.

9. Online dispute resolution, arbitration board

a) The EU Commission's Platform for online dispute resolution (OS Platform) can be accessed via the following link: http://ec.europa.eu/consumers/odr/

b) We are not willing and not obliged to participate in a dispute settlement procedure before a consumer arbitration board.

10. Final provisions (applicable law, contract language, contract text, court of jurisdiction)

a) The laws of the Federal Republic of Germany shall apply to contracts between the supplier and the buyer to the exclusion of the United Nations convention on contracts for the international sale of goods, to the extent that there are no compelling requirements.

b) The language of the contract is German, to the extent that there are no compelling requirements.

c) The supplier shall store the contract text and send the order data by e-mail to the buyer. The buyer can also view and save the GTC at any tme on the website as well as print it out.

d) If the customer is a merchant, a legal person of public law or a public-law fund, the judicial district of the place of business is the court of jurisdicton for all disputes arising from contractual relatonships between the buyer and the supplier.

B. Cancellation policy, sample cancellation

1. Right of cancellation

You have the right to cancel this contract within 14 days without giving reasons. The period of cancellation shall be 14 days from the date on which you or a third party named by you who is not the carrier, have or has possession of the last product. In order to process your cancellation, you must inform us by means of a clear declaration (eg a letter mailed by post service, fax or e-mail) about your decision to cancel this contract. You can use the enclosed sample cancellation form, but this is not required. In order to keep the cancellation terms, it is sufficient that you send the notification of the exercise of the right of cancellation before the end of the cancellation period.

Consequences of cancellation
If you cancel this contract, we will reimburse all the payments we have received from you, including the cost of delivery (except for the additional costs resulting from the fact that you have chosen a different type of delivery than the most favorable standard delivery offered by us) within a period of fourteen days from the date on which the notice of cancellation of this contract has been received by us. For such reimbursement we will use the same means of payment that you used for the original transaction unless you have expressly agreed otherwise; in no case will you be charged for these repayment fees. We may refuse the refund until we have recovered the goods or until you have proved that you have returned the goods, whichever is earlier.
You must return the goods to us immediately or in any case no later than fourteen days from the date on which you cancelled this contract. The deadline is met if you send the goods before the end of the 14-day period. You will pay for the direct costs of returning the goods. You shall only be liable for any loss in value of the goods if this loss in value is attributable to a handling which is not necessary for the purpose of checking the quality, characteristics, and functioning of the goods.
End of cancellation policy

Note on the right of cancellation (not a part of cancellation policy)

The right of cancellation does not exist for contracts that,

  •  Supply goods that are clearly tailored to the personal needs of the buyer;

  • Supply sealed goods, for reasons of health or hygiene that are not suitable for return if their seal has

    been removed after delivery.

2. Contract of purchase cancellation format

- If you want to cancel the purchase contract:

Simply download our Return Form, fill it in and send it back to us per post or email to order@mykilos.com


Fill in the following sample cancellation format:

My Kilos GmbH Leipziger Strasse 65 10117 Berlin
Phone: 030 89997144 E-mail: info@mykilos.com

I / we (*) hereby revoke the contract concluded by me / us (*) for the purchase of the following goods (*) / the provision of the following service (*):


Ordered on (*)/received on (*) ...................................

Name of buyer(s) ...................................

Address of buyer (s)
Signature of buyer (s) (only for cancellatons writen on paper)

................................... Date

(*) Delete as appropriate.

C. Information in accordance with § 18 Battery Act

Batteries may be returned free of charge after use at the point of sale or in their immediate vicinity.

You can return the batteries to us (Jörg Hammer GmbH, Stuttgarter Straße 23, 75179 Pforzheim) with sufficient postage paid. The end user (in the law: "end user") is legally obliged to return used batteries. The symbol with the crossed-out refuse bin (§ 17 para. 1 Battery Act) has the following meaning: batteries must not be disposed of in regular household waste. The chemical signs of the metals (§ 17 (3) Battery Act) have the following meaning: "Hg" means mercury (Hydrargyrum), "Cd" means cadmium and "Pb" means lead (plumbum).